At EIT Polytechnic College, we value the feedback and concerns of our students, faculty, and staff. Our Grievance Redressal Committee is dedicated to providing a fair and transparent mechanism for addressing grievances and resolving disputes promptly and effectively.

About the Grievance Redressal Committee:
The Grievance Redressal Committee serves as a neutral platform for addressing grievances related to academic, administrative, and interpersonal matters within the college. Comprising faculty members, administrative staff, student representatives, and external stakeholders, the committee ensures that every grievance is heard, investigated, and resolved in a timely manner.

Our Mission:
The mission of our Grievance Redressal Committee is to:

• Provide a confidential and impartial forum for students, faculty, and staff to voice their grievances and concerns.
• Investigate grievances thoroughly and fairly, ensuring that all parties involved are heard and given due consideration.
• Facilitate amicable resolutions through mediation, arbitration, or other appropriate means, while upholding the principles of natural justice.
• Promote transparency, accountability, and fairness in all grievance resolution processes.
• Implement preventive measures and corrective actions to address systemic issues and prevent recurrence of grievances.

Types of Grievances:

The Grievance Redressal Committee addresses a wide range of grievances, including but not limited to:

• Academic concerns such as evaluation discrepancies, teaching quality, and curriculum issues.
• Administrative issues related to registration, fee payment, infrastructure, and facilities.
• Harassment, discrimination, or misconduct allegations involving students, faculty, or staff.
• Any other grievances affecting the academic or work environment within the college.

 

Confidentiality and Fairness:
The Grievance Redressal Committee treats all grievances with the utmost confidentiality and ensures fairness and impartiality in its proceedings. Both the complainant and the respondent are given equal opportunities to present their perspectives and evidence during the grievance resolution process.

Contact Us:
If you have a grievance or concern that requires resolution, please don't hesitate to contact the Grievance Redressal Committee. Your feedback is valuable, and we are committed to addressing your grievances promptly and effectively.

Together, let us foster a culture of open communication, accountability, and resolution, ensuring a positive and supportive environment for all members of our college community.